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Services
| Cleaning |
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| An oriental rug is more like a fine work
of art than a floor covering. Never the less, even the finest rug can be
subjected to soiling and staining beyond the experience of lesser
textiles over the duration of its lifetime, which is usually several
generations. Never approach cleaning an oriental rug as you would a wall-to-wall
carpet. Unlike carpeting, a rug should be treated as more than a two
dimensional surface, it is three dimensional. A professional oriental
rug cleaner would never attempt to clean your rug on your floor. Our
modern cleaning facility is located on premises, and we provide the most
gentle, thorough cleaning. We detail rugs literally on our hands and
knees, and don't hesitate to redo any step in the cleaning process that
fails to meet our high standards. |
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| Routine rug care at home includes regular vacuuming, which may remove
90-95% or more of particulate matter. The remaining 5% or so sinks
deeper and deeper into the pile, eventually accumulating in the knots
themselves. This loose sand, dust, and grit are our first priority in
cleaning. Dusting rugs can be the most labor-intensive part of cleaning,
especially among older rugs that have not been thoroughly dusted in
recent years. |
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After dusting, the wool rugs are washed with wool shampoo and
thoroughly rinsed. The cotton fringe is washed by hand separately and
rinsed, and the rug is hung to dry. After the rug passes the wash
inspection, any stains that didn't wash out are individually tackled
with specialty stain removers. |
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| Pet Stains |
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This is a separate category, because
standard rug cleaning will not remove pet stains. This type
of staining has been traditionally designated as permanent
by oriental rug cleaners, and many a rug has been considered
ruined as a result.
| Even today, we invite you to contact
oriental rug cleaners in your area and inquire about pet
stain removal--most will tell you it simply can't be
done. Pet stains are particularly difficult because they tend to cling to
wool and cotton . Our research has uncovered enzymes and other
biological agents that target the organic contamination pets can deposit
and break them down to simpler chemicals that can be then flushed out of
the rug. The use of enzymes does necessitate an extra charge and often
extra time (it is a biological process), and though we cannot undo
chemical changes the acids in the contamination may have caused to the
rug's dyes, we can remove the contamination. |
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| Repair |
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Although a fine hand knotted rug will last for
generations under normal conditions, on occasion a repair may need to be
performed. The most common repair involves the perimeter of the rug. We
have experienced weavers who can re-fringe ends (with your choice of
fringes) and overcast or stitch raw edges to protect the integrity of
the perimeter. When more extensive damage needs to be corrected, we can
perform reweaves that will restore the rug to its full pre-damaged
value. |
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Hours of operation are as
follows:
Monday - Friday ~ 10am - 6pm
Saturday ~ 1pm - 5pm
Sunday ~ Closed
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